Privacy Policy
Guidelines explaining data collection, usage, protection, and user privacy rights.
Effective Date: September 22, 2025
At EdgeCrest Appliance Repair, we respect and protect the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.
1. Information We Collect
Personal Information: Name, phone number, email address, service address, and payment details when you book a repair, installation, or maintenance service.
Non-Personal Information: Technical data such as IP address, browser type, and device information when you browse our website.
2. How We Use Your Information
We use your information to:
Provide and schedule appliance repair, installation, and maintenance services.
Communicate service confirmations, updates, and customer support.
Improve our website and services.
Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
Trusted service technicians and employees to complete your service.
Payment processors to securely handle transactions.
Legal authorities if required by law.
4. Data Security
We implement industry-standard measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.
5. Cookies & Tracking
Our website may use cookies to improve user experience. You can disable cookies in your browser settings, but some site functions may be affected.
6. Your Rights
You have the right to request access, correction, or deletion of your personal information. To exercise these rights, contact us at:
📧 edgecrestrepair@gmail.com
📞 ‪+1 (416) 936-9866‬
7. Service Area & Hours
EdgeCrest Appliance Repair serves Greater Toronto and Barrie, Canada.
We operate 7 days a week, from 9:00 AM to 9:00 PM.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Please check back periodically for the latest version.